Kamis, 12 Januari 2012

Numbered Seats: Not Yet Touched the Community


The face of the railroad-companies of Indonesia is considered the better. It is based on new innovations with the aim of advancing the field of railway transport of Indonesia especially. The transformation of the PT. KAI are easy access to gets a train tickets; Internet access for the station and the passangers on the train; free public telephone for XL costumer; remedical tracked and locomotive; free toilet; and the launch of the railway economy class with air conditioned facilities which greeted positively by the community.
                From October 2011, in order to provide comfort on passenger, PT. KAI only sells train tickets ordered by number of seats. This applies to all class of train, both executives, business, and economics. All passengers ascertained get each number seat and sit according to the numbered seat. No more passangers standing or even siting on the floor.
                That provision does not apply to the local train that serves short distance like KRDI, KRDE, KRD, and KRL. To prevent passengers without tickets, there will still be enforced system of boarding, passangers with their tickets are allowed to enter the platform up to 2 hours before TRAIN departure. Beside that, the simultaneous examination by the employee of PT. KAI will be done in a more intensive. However, there are some things that seem not help this progress.


                This I've experienced while using the services of Penataran economic train with Surabaya destination. I’ve buyed the tickets at the Blitar railway station. I started queuing at 06.00 in the morning. Yhis is what I loved from this small town. The people will queued by themselves. Finally I got the ticket and departurre at 10.09 am.
                In the tickets that I have, inscribed the number of train and the number of seats in the train. In my tickets written the 5th wagon and the number seats are 23E and 23D (I bought two tickets of economy class). Then, I’ll try to find the 5th wagon and search the number seat according to the tickets. However, I still see a middle-aged woman sitting on a seat that was supposed to be mine at that time. I approached that woman and directly asking if I was able to occupy the seat, because she was seat on the numbered seat according to my seat. That woman reject it impolite. She said that she also can’t get her chair because of other people sit down on her seat. She had a reason that her destination is near this city, it is on Kepanjen, and I think it is still far from Blitar.
               
                Finally, I relented. That woman insisted to sit on the chair that supposed to be mine at that time. I have to stood up till Ngebruk station before Kepanjen. This is can be the one of obstacles. Passengers who are selfish and only thinking about themself. It was useless with the numbering of seats if the passengers are still selfish like that. The intention of PT. KAI to provide comfort has not touched the people like that woman.





                                                        




                       Stephani Getta - 105120207121008

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